In recent months, the overall reduction in consumer spending due to COVID-19 and lockdown has meant that retailers are having to become leaner and do more with less. The need for team collaboration has never been greater, as many retailers are challenged by smaller teams, less budget and higher stakes.
How can you convert a larger pool of online consumers into customers with faster loyalty that could extend far beyond the pandemic?
We’ve gathered the experts to show how you can join the dots between teams to create personalised cross-channel customer journeys, increase efficiency and, ultimately, boost conversions. Join our FREE webinar in collaboration with Fresh Relevance on 5th November at 10am to hear how increasing efficiency can be met with effective collaboration.
10:00 AM – 10:05 AM: Post lockdown retail: The need for cost reduction and operational efficiencies
Introduction and welcome
10:05 AM – 10:20 AM: Increasing efficiency in eCommerce: How to break down silos and do more with less
Eddy Swindell, CRO and co-founder, Fresh Relevance
10:20 AM – 10:35 AM: Why product experience is driving ROI
Lisa Bowden, Head of Business Development – Solutions, Retail Assist
10:35 AM – 10:45 AM: Live Q+A
Put your questions directly to the speakers